Augmented Reality
Personal Training – Watch and Paint!
We guarantee maximum availability: Take advantage of your personal on-site technical support through Augmented Reality!
We offer our customers timely and direct, simple and quick assistance with project planning, installation and commissioning as well as a proactive solution to problems.
As part of modern communication, we are able to offer you professional technical support worldwide within a few hours using the “TeamViewer Pilot” software.
The expertise required for this does not have to be kept on site, but can be used remotely. With the help of "TeamViewer Pilot" we can connect to your mobile device. The program connects the technician directly with a support expert - via smartphone or tablet.
Our expert can support your technician live on site by simply drawing work steps or placing visual instructions; the technician sees the visual instructions directly in his field of vision.
In the event of failures, error messages or malfunctions, our experts will guide you quickly and efficiently step by step through troubleshooting and problem solving on your system.
Your advantages through augmented reality:
Quick Help
Short call – quick help
reduce costs
service technicians, travel expenses, travel expenses
Planned maintenance
minimal downtime
environmental protection
No travel, less CO₂
Shorter downtime and process optimization
thanks to real-time support
documentation
video recordings and markings
Download: How Augmented Reality works with ensutec
You can find out all the details in our flyer:
- Why we offer you our support with Augmented Reality
- How you can directly benefit from the use of augmented reality
- How Augmented Reality – the virtual extension of reality with three-dimensionally registered and real-time interactive elements – works: It really is very simple!
